Frequently Asked Questions

About Drench

What does Drench stand for?

Drench is the bodycare upgrade where clean meets clinical, and science meets scent. We bring a skincare-inspired approach to the body, blending thoughtfully chosen ingredients with elevated fragrances to turn everyday routines into intentional rituals. Made keeping in mind the Indian tropical climates and skin needs, Drench blends clean formulations with active ingredients to create bodycare that works like skincare.

What is ingredient-first bodycare?

Ingredient-first bodycare means formulating products starting with what your skin actually needs, not just how a product smells or looks. At Drench, every product is built around thoughtfully chosen actives like hyaluronic acid, ceramides, birch sap, and antioxidants that support hydration, glow, and skin comfort.

What makes Drench different from other bodycare brands?

Unlike traditional bodycare that focuses mainly on fragrance, Drench takes a skincare-inspired approach creating concern-led formulations with functional ingredients, clean compositions, and elevated everyday rituals suited for Indian tropical climates.

Where is Drench made?

Drench products are proudly made in India, using globally researched ingredients and modern formulation standards.

Product Suitability & Performance

Are Drench products suitable for sensitive skin?

Drench formulations are thoughtfully created with skin-comforting and barrier-supporting ingredients such as snow mushroom, birch sap, ceramides, and hyaluronic acid. For those with highly sensitive or reactive skin, we recommend performing a patch test before regular use.

Are these products suitable for teenagers?

Drench products are made with gentle formulations and are generally suitable for individuals aged 13+. As skin sensitivity can vary, we recommend a patch test before use.

Are Drench products unisex?

Yes. All Drench products are designed to be gender-neutral and suitable for everyone.

Are your products suitable for all seasons?

Yes. Drench products are designed to be lightweight yet nourishing, making them suitable for use across India’s changing climates.

What skin concerns do Drench products help with?

Drench products are designed to support hydration, glow, softness, and overall skin comfort, while helping maintain a healthy-looking skin barrier.

Do Drench products lighten or whiten the skin?

No. Drench focuses on skin nourishment, radiance, and even-looking tone. We do not make skin-whitening claims.

Do Drench products have a noticeable fragrance?

Yes. Drench products are thoughtfully fragranced to create a sensorial shower and bodycare experience without being overpowering.

Safety & Formulation

Are Drench products safe for daily use?

Yes. Drench products are designed to be gentle, non-stripping, and suitable for everyday use.

Are Drench products safe for pregnant or lactating women?

Drench products are formulated with gentle ingredients being Paraben-Free, Sulphate- Free & Silicone Free and do not include any harsh irritants. They are generally suitable for use during pregnancy and breastfeeding. As individual sensitivities can vary, we recommend a patch test before regular use.

Are Drench products sulphate-free, paraben-free, and silicone-free?

Yes. All Drench products are sulphate-free, paraben-free, and silicone-free.

Are Drench products cruelty-free?

Drench does not support animal testing as part of product development. Our formulations comply with applicable cosmetic regulations and are developed without the intent of testing on animals.

Are your fragrances alcohol based?

No. We use IFRA-compliant oil based fragrance blends to ensure consistency, performance, and skin suitability.

What is the shelf life of Drench products?

All products have a shelf life of 24 months from the date of manufacturing and are best used within 12 months after opening.

How do I store my Drench products?

Store Drench products in a cool, dry place away from direct sunlight. Ensure the packaging is tightly closed after each use.

Do you offer combos or ritual sets?

Yes. You can shop our curated combo and ritual sets designed to work together for a complete bodycare routine.

Shipping & Support

Do you ship across India?

Yes. Drench ships pan-India through trusted delivery partners.

How long does delivery take?

Orders typically reach you within 3–7 business days, depending on your delivery location.

What is your return or replacement policy?

We offer replacements only for damaged, defective, or missing products. Requests must be raised within 24 hours of delivery with supporting photos or videos at care@drench.co.in.

How can I contact the Drench team?

You can reach us at care@drench.co.in for customer support, hello@drench.co.in for general queries, and collab@drench.co.in for collaborations.